![]() Rapid Web Applications
Too many businesses are using Microsoft Excel for operations. We love Excel for analysis, but when it comes to working with data across teams... it just falls apart. We develop and integrate custom web based applications to replace Excel and paper based systems. The benefits are huge: improved data access with less errors and more insight with less work. We don't reinvent the wheel, where a web application already exists, we'll happily integrate with it and extend its capability. Here's a good example: Dispatcher. |
![]() Business Analysis
One of the applications of business analysis is to create transparency and insight into the total value and cost of the activities within a business. True insight can only be achieved when the underlying complexity of a business is analysed but the outputs are simple and visually engaging. We combine a deep understanding of business operations with sophisticated analytical methods to quickly analyse the most complex businesses and simplify the issues to the things that really matter. |
![]() Process Improvement
Many process improvement methods are based on the implicit assumption that the people performing the process are not smart enough to see waste. Our experience is that people understand the need to be efficient, but their processes have evolved over time in response to the misaligned policies, systems and culture of their organisation. Our approach to process improvement uncovers the real drivers of waste so we can help our clients target change where it will have maximum effect. |
"The system that Grey Knowledge Group delivered exceeded my expectations. Their ability to deal with the complexity of our organisation is a testament to their considered, methodical approach. At all times Adam stayed focused on the objectives of the project and was willing to adjust the scope as required to ensure that the maximum benefit to our business was delivered." - David Spriggs, CEO Infoxchange
"Adam and his team fitted in and worked well with our Senior Management Group. Their professionalism and structured approach to strategic planning gave us the confidence to commit to and achieve our outcomes..." - Bruce Thompson, Deputy Secretary of Corporate Services, Department of Environment and Primary Industries
"We were very grateful for the support that Adam gave us. He had a very customer focused attitude and worked closely with us to first
understand our culture and our needs..." - Jane Bateson, Senior Manager Business Improvement, Capital Delivery Group, Melbourne Water
understand our culture and our needs..." - Jane Bateson, Senior Manager Business Improvement, Capital Delivery Group, Melbourne Water
"This is an excellent report which provides many useful insights for both the cost allocation activities and areas that we will want to focus on from a process and system improvement perspective. We very much appreciate the contribution that you and Angela have made to the work of Infoxchange." - David Spriggs, CEO Infoxchange